Customer Care
How can we help?
Questions about your order or an Estoria piece? Our customer care team is here to assist.
Delivery Assurance
Carefully handled. Tracked to you.
Estoria orders travel through specialist international delivery networks before reaching their final destination. Cross border transit and customs processing can mean fewer tracking scans at certain stages of the journey.
Tracked Delivery
Tracking is provided so you can follow your order throughout its journey.
International Transit
Your order may pass through international processing, customs and regional delivery hubs before final delivery.
Customer Care
Have a concern about your shipment? Send us your order number and our team can help review its progress.
Tracking hasn't updated?
A pause between tracking scans can be normal during international transit and does not necessarily mean your parcel has stopped moving.
Still need us?
Send us a message.
Tell us how we can help and our customer care team will get back to you.